Andrew Johnson

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Activity overview

Latest activity by Andrew Johnson
  • Andrew Johnson created an article,

    Tips on avoiding delivery issues with shipments

    Here are some tips to help avoid late delivery and other issues with packages you mail out:Avoid letter shipments showing up late -drop off at a post office that is a regional hub try a different d...

  • Andrew Johnson created an article,

    Use the ShipStaton integration for Mana Pool

    There is now an integration for ShipStation users. It probably isn't useful to you if you use ShipStation via Crystal Commerce or Shopify, since we already pull fulfillments in from those, but if y...

  • Andrew Johnson created an article,

    Tips on Managing Inventory via manapool.com

    Here are a few tips for managing your inventory, if you use manapool.com or CSV uploads, rather than connecting a store via Shopify or Crystal Commerce. Also, check out the other seller docs for to...

  • Andrew Johnson created an article,

    Marketplace Fees

    Mana Pool operates by charging fees to buyers and sellers on the marketplace.  Purchase Fees Purchase fees are charged to buyers at checkout, when shopping on manapool.com. Single cards purchased ...

  • Andrew Johnson created an article,

    How to handle buyer-reported issues

    Buyers can report two types of issues on their Mana Pool Orders: Package not received Issue with products received In both cases, sellers get notified by email, sellers don’t get docked unless th...

  • Andrew Johnson created an article,

    How to handle an issue when you can’t fulfill all or part of an order

    Mana Pool has an easy process to help when you are unable to fulfill an order you receive, either entirely or in part.  In this process, you are encouraged to propose substitutions when you have a ...

  • Andrew Johnson created an article,

    Price Modifier Tools

    You can set global modifiers to your prices on Mana Pool. To adjust these settings, click the Price modifier link from the Inventory page to view the Price Modifier page. Your adjustments will disp...

  • Andrew Johnson created an article,

    CSV Inventory Export - ManaBox Format

    You can export a CSV file with your inventory from Mana Pool, for import into the ManaBox app. Sellers use this capability to let ManaBox reprice their cards, and then they export can updated CSV f...

  • Andrew Johnson created an article,

    CSV Inventory Exports - Mana Pool Format

    You can export a CSV file with your inventory from Mana Pool. Sellers use this capability to update prices, quantities, and other attributes of their import. The workflow is an Export/Import loop. ...

  • Andrew Johnson created an article,

    Disabling Inventory - Singles and/or Sealed (for Vacation Mode or Otherwise)

    If you would like to disable your Singles or Sealed Inventory for any length of time, there are controls for this in your Inventory Dashboard. You can toggle switches in the top right corner for: ...