Andrew Johnson

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  • Cap on Fees

    We are in the process of instituting a cap on fees. If you sell an item that qualifies now, before this cap is automated, please email support@manapool.com, and we will rebate you. Cap on Fees, Per...

  • Seller verification

    If a seller is marked verified on Mana Pool, that means we have conducted an interview with the seller and/or requested supporting documentation to verify their identity and other information they ...

  • Tips on Managing Inventory via manapool.com

    Here are a few tips for managing your inventory, if you use manapool.com or CSV uploads, rather than connecting a store via Shopify or Crystal Commerce. Also, check out the other seller docs for to...

  • How to handle buyer-reported issues

    Buyers can report two types of issues on their Mana Pool Orders: Package not received Issue with products received In both cases, sellers get notified by email, sellers don’t get docked unless th...

  • Price Modifier Tools

    You can set global modifiers to your prices on Mana Pool. To adjust these settings, click the Price modifier link from the Inventory page to view the Price Modifier page. Your adjustments will disp...

  • Crystal Commerce - Integrated Inventory Management, POS, and Website

    Listing on Mana Pool with Crystal Commerce is easy and will seamlessly sync your Magic card and inventory and orders. You will continue to manage your inventory and fulfill all orders via your Crys...

  • Team

    FoundersAndrew JohnsonAndrew leads product and business management, and works on front-end code and marketing content. He previously co-founded Gaia GPS (acquired by Outside), where he had a simila...

  • Make sure to use the correct postage for USPS First Class (Letter) packages that are over 1oz

    When sending a package USPS First-Class Mail (Letter), make sure to include enough postage. If an order is a Letter package and weights more than 1 oz., you should include an Extra Ounce Stamp (or ...

  • CCGSeller - Integrated Inventory Management

    CCGSeller is a complete inventory management system, including advanced automated pricing tools, logging, reporting, automated shipping selection, chaos storage, deep customization and syncing to m...

  • Over-Priced Inventory Restrictions

    Mis-priced inventory can lead to a bad experience on Mana Pool. For example, if a customer uses the Cart Optimizer, they may find their shopping carts or orders end up with items that they felt the...