Andrew Johnson
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Articles
Recent activity by Andrew Johnson-
Cap on Fees
We are in the process of instituting a cap on fees. If you sell an item that qualifies, before this cap is automated, please email support@manapool.com, and we will rebate you. Cap on Fees, Per Ite...
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Seller verification
If a seller is marked verified on Mana Pool, that means we have conducted an interview with the seller and/or requested supporting documentation to verify their identity and other information they ...
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Setting your shipping options
To adjust your shipping on Mana Pool, go to the Shipping Options in the seller dashboard. You can also navigate to this page by going clicking the Shipping Options link from your Inventory page.Shi...
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Tips on Managing Inventory via manapool.com
Here are a few tips for managing your inventory, if you use manapool.com or CSV uploads, rather than connecting a store via Shopify or Crystal Commerce. Also, check out the other seller docs for to...
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How to handle buyer-reported issues
Buyers can report two types of issues on their Mana Pool Orders: Package not received Issue with products received In both cases, sellers get notified by email, sellers don’t get docked unless th...
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Price Modifier Tools
You can set global modifiers to your prices on Mana Pool. To adjust these settings, click the Price modifier link from the Inventory page to view the Price Modifier page. Your adjustments will disp...
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Team
FoundersAndrew JohnsonAndrew leads product and business management, and works on front-end code and marketing content. He previously co-founded Gaia GPS (acquired by Outside), where he had a simila...
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Over-Priced Inventory Restrictions
Mis-priced inventory can lead to a bad experience on Mana Pool. For example, if a customer uses the Cart Optimizer, they may find their shopping carts or orders end up with items that they felt the...
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Exporting catalog segments CSVs to add inventory
The Export Catalog page lets you download a customized portion of the Mana Pool catalog into a CSV file. You can then fill in your inventory quantities and prices and re-import them.You can access ...
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Catalog Issues - Missing Products/Variants
This is a list of items or variants of items that cannot currently be listed on Mana Pool.Our catalog depends on Scryfall and MTGJson, so typically these issues result from data missing upstream.Re...