Andrew Johnson
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Articles
Recent activity by Andrew Johnson-
Handling Returned Packages
If a package is returned to you, please use the Report Return to Sender button from the order page.When you do this, your options are:request a buyer updates or confirms their address for a re-send...
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Crystal Commerce - Integrated Inventory Management, POS, and Website
Listing on Mana Pool with Crystal Commerce is easy and will seamlessly sync your Magic card and inventory and orders. You will continue to manage your inventory and fulfill all orders via your Crys...
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Payouts
We process payouts twice a week, on Tuesdays and Thursdays. The Tuesday payout covers orders from the previous Monday, Tuesday, Wednesday, and Thursday. The Thursday payout covers orders from the p...
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Contact Info
If you need to contact Mana Pool for any inquiries, email support@manapool.com .If you need help with an issue as a buyer or seller, include as much of this information as is relevant to add: The a...
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Make sure to use the correct postage for USPS First Class (Letter) packages that are over 1oz
When sending a package USPS First-Class Mail (Letter), make sure to include enough postage. If an order is a Letter package and weights more than 1 oz., you should include an Extra Ounce Stamp (or ...
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CCGSeller - Integrated Inventory Management
CCGSeller is a complete inventory management system, including advanced automated pricing tools, logging, reporting, automated shipping selection, chaos storage, deep customization and syncing to m...
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Declining to Fulfill Orders
While sellers sometimes have inventory errors that lead them to request that Mana Pool replace or refund products in an order, sellers may not decline to fulfill orders based on pricing issues. Sel...
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CSV Inventory Export - ManaBox Format
You can export a CSV file with your inventory from Mana Pool, to import into the ManaBox app.Sellers use this capability to let ManaBox reprice their cards, and then they export an updated CSV from...
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PirateShip - import CSVs to fulfill orders
Enable the PirateShip integration here, to be able to import CSVs from PirateShip to mark orders fulfilled and update their tracking info.After you do that, an Import button will show up on your Cu...
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CSV Inventory Exports - Mana Pool Format
You can export a CSV file with your inventory from Mana Pool.Some sellers have a workflow to update prices and quantities using an import/export loop as described below.Export -> Import LoopHow to ...